# Toiva

> Toiva is a personal assistant specialized in housing search that understands each candidate’s priorities.

The Toiva product and public website are in French and support housing searches in France. Its website provides the personal account and controls; support takes place through iMessage or WhatsApp. The service is for people aged 15 or older, with one personal account tied to one phone number.

Toiva can help people working on fixed-term, temporary, intermittent or trial contracts, jobseekers without a permanent contract, students and apprentices, freelancers and micro-entrepreneurs, people moving for work, first-time renters without a guarantor, solo parents, people receiving RSA or AAH, and recent arrivals in France. It organizes candidate-provided information and documents, prepares rental dossiers and messages, examines listings on chosen sites, proposes visit times, and supports follow-up and Visale or guarantor dossier preparation.

Before an external action, Toiva presents the specific action for approval. This applies to messages sent to third parties, calendar additions, email changes and actions on external websites. Toiva carries out the approved action and reports its result. Reading, organizing documents and preparing drafts are preparatory work; a saved website login does not approve an external action.

Toiva is an invitation-only beta. Access comes through an invitation or admission from the waitlist, with no announced admission date. The waitlist uses a phone number; adding a search city is optional and may advance a place in the queue. An account has 10 invitations. Toiva is free for now; the offer is not stated to be permanent.

Toiva is operated by LB FRAME. Profile, conversation and document data are kept until account deletion or 24 months of inactivity; waitlist data until deletion or 12 months without admission; saved site credentials until removed or account deletion; browsing context for 30 days without use; and SMS sending logs for 12 months at the sending provider. Some processing may take place outside the European Union, including in the United States. Toiva does not sell personal data or use it for advertising. Privacy requests go to privacy@toiva.fr.

Toiva is not a real-estate agency and has no housing catalogue of its own. It does not guarantee housing or replace legal or social advice.

## Pages
- [Toiva homepage](https://toiva.fr/): The French homepage introduces Toiva and its housing-search support.
- [Frequently asked questions](https://toiva.fr/faq): The French FAQ answers questions about Toiva, access, tasks, approvals and personal data.

## Markdown references
- [FAQ in Markdown](https://toiva.fr/faq.md): The same 39 French FAQ questions and answers in clean Markdown.

## Optional
- [Full English reference](https://toiva.fr/llms-full.txt): A complete English reference to the facts covered by the current 39-answer FAQ.